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Frequently Asked Questions

The terms and conditions are subject to changes. CGNET reserves the right to change any terms, conditions, fees, expenses, or charges against consumer's service at any time. We also reserve the right to amend or discontinue the Service, temporarily or permanently. We shall provide the customers with prior notice of material changes via the customer registered E-mail / SMS / Calls. Customers may find the latest terms and conditions on our website link: The customer stands responsible to check for any such notices. Customer continuing the subscription/service after the effects of any change is considered as customer’s acceptance.

Latest terms of service for Residential customers can be found here: