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Frequently Asked Questions

The latest offer and prices of CGNET services will be displayed at CGNET’s website: www.cgnet.com.np or customers may also call our Call Centre for assistance.

To know about CGNET network coverage, please view our coverage map here: http://cgnet.com.np/coverage-areas  or customers may also call our Call Centre for assistance.

CGNET commits to respond to any new query within an hour of its submission. Upon booking and confirmation, we shall try to expedite the installation process as quickly as possible. The average turnaround time for a new installation process would be between 24 - 48 hours.