Frequently Asked Questions

 To request a location shift, you can:

1.Raise a ticket via the CGNET app.

2.By contacting our customer care.

A fee of Rs. 1356/- will be charged for the relocation. Payment must be made before requesting the relocation, and You can pay through

·         eSewa

·         CGNET app

·         Bank transfer

If you pay via the CGNET app or bank transfer, please send a screenshot of the payment to +977-9801300908 on WhatsApp.

Note: The Shifting Period is 48 hours to 72 hours, so we would like to request you to request the relocation prior 2 days or 3 days before.